Why Chatbots Aren't Enough: The Rise of Intelligent Assistants
Chatbots are no longer enough. Discover how Intelligent Assistants — powered by AI, multilingual support, and real problem-solving — are transforming customer experience for South African enterprises.
SA Company Uses AI to Break the Language Barrier
Helm's unique approach to AI allows them to automate customer communication in any of South Africa’s 11 official spoken languages.
Helm wins CX Solutions Provider of the Year - Middle East and Africa
Technology Innovation Awards celebrates Helm for cutting edge Customer Experience solutions
"Is ChatGPT a better writer than me?"
A writer’s dilemma by Cayley Jones, UX Writer at Helm