Press release
Great AI partnerships are built on trust, transparency, and one non-negotiable: you always own what you create.
AI automation is creating new opportunities for South African businesses to improve efficiency, scale operations and reduce manual work – but many organisations are still unsure where to begin.
Africa's CX innovation experts bag another international award for innovation at the intersection of AI and CX
Proudly South African and globally recognised, Helm wins top honours for AI-powered customer experience and marketing automation at the 2025 Business Excellence Awards
Helm's unique approach to AI allows them to automate customer communication in any of South Africa’s 11 official spoken languages.
Technology Innovation Awards celebrates Helm for cutting edge Customer Experience solutions
WhatsApp solution developed for SA's largest retail bank aims to increase access to relevant financial education.
Intelligent assistant built by South African partnership recognised by Mobile Marketing Association
Chat-based self-service assistant transforms the customer experience for Africa's entertainment giants
Multilingual intelligent assistant bridges the gap and secures a Smarties Award in the process
Helm helps local lawyer change Customer Experience and bring LUMA Legal to life
Frozen food giant optimises production line with computer vision
Leading mobile tech company appoints Africa’s CX innovation experts
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