Africa’s CX Innovation Experts

AI-Powered Chat for South African Business

Introducing Helm Gen™

Generative AI for business.

Sign up now for Helm Mzansi ™ and chat with your users in any SA language.

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Transforming the DStv Customer Experience through AI-powered chat.

An intelligent WhatsApp assistant that understands DStv’s users to provide a simple, centralised and scalable self-service solution – now available in 4 of SA's 11 spoken languages.

Explore our latest thoughts and announcements.

For two decades, we’ve designed and built intelligent products and services that have reached over half a billion users across multiple markets, channels and languages.

Helm Product Suite
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Our suite of AI-powered products uses Intelligent Automation to build solutions capable of handling multiple tasks without the need for human intervention.

Experience Design
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We design holistic digital experiences using a human-centered, evidence-driven approach to deliver shared value for both our clients and their customers.

Product Engineering
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Our engineering team builds bespoke software solutions that are strong, secure, and scalable enough to meet business needs of any size.

How we transform customer experiences through the power of AI:

How we transform customer experiences through the power of AI:

Real-world solutions with real business impact

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We have partnered with some of the biggest and best-loved brands on the continent

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Our work has been recognised by numerous prestigious award bodies

See all awards